Three months of validity forces rushed studying. GuideTorrent gives you 365 days on the Oracle B2C Service Integration and Development 2021 Implementation Essentials set — 56 practice questions with free updates the whole year in 2026.
Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Agent Desktop & Console Extensions | 15% | - Desktop Add-ins using .NET - Console Customization - Agent Scripting and Workflows |
| Integration APIs | 25% | - Connect REST API - Connect Web Services for SOAP - Authentication and Security - Connect for PHP |
| Oracle B2C Service Architecture & Data Model | 20% | - Data Access and Security Model - RightNow Object Query Language (ROQL) - Custom Objects and Fields - Connect Common Object Model (CCOM) |
| Customer Portal Customization | 35% | - Custom Widget Development - Look and Feel Customization - Portal Framework and Deployment - Standard and Syndicated Widgets - Models, Controllers and JavaScript |
| Deployment & Troubleshooting | 5% | - Performance Optimization - Logging and Debugging - Deployment Process |
1Z0-1034-21 FAQ — Efficient Preparation Starts Here
No formal prerequisites; hands-on experience with Oracle B2C Service is recommended Eligibility rules do change, so confirm the current requirements on the official page (official 1Z0-1034-21 exam page) before booking.
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$245 USD per attempt, 60% to pass. Since a retake costs the full fee, prepare with direction: the 56 practice questions from GuideTorrent focus your effort where the exam points are.
The Oracle B2C Service Integration and Development 2021 Implementation Essentials is Oracle's certification exam for Oracle B2C Service Integration and Development 2021 Certified Implementation Specialist, at the Specialist level. It validates applied skills employers hire for — a credential worth the effort. Related credentials include Oracle B2C Service Integration and Development 2022 Implementation Professional (1Z0-1034-22).
The Oracle B2C Service Integration and Development 2021 Implementation Essentials blueprint covers 5 domains — including Customer Portal Customization (35%), Agent Desktop & Console Extensions (15%), Oracle B2C Service Architecture & Data Model (20%). The weightings are your efficiency map: heavy domains first. Every subtopic appears in the outline above.
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Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
Which statement is true about the Knowledge API?
- A. In thecustomer portal framework, each unique visit by a user is tracked through an interaction ID.
- B. In the customer portal framework, each unique visit by a user is tracked through the web session
- C. A unique interaction ID is allocated for each unique user and can be reused by the users for multiple visits forthe duration specified by the VISIT_MAX_TIME configuration value.
- D. A new interaction ID is automatically created as soon as an old ID expires.
Correct Answer: A 🗳️
Identify two items that accurately describe customobjects.
- A. Saved custom objects can be used in the development environment of a Customer Portal, but the custom objects must be deployed to be used in the production environment of the Customer Portal.
- B. Custom objects can be exported from an Oracle B2C Service instance and imported to a different Oracle B2C Service instance.
- C. CRUD permissions for custom objects can be set perprofile.
- D. It is not possible to roll back deployment of custom objects.
- E. Fields on a custom object can be created, but they can never be deleted.
- F. Indexes for custom objects cannot be user defined. They are autogenerated by the system after query analysis.
Correct Answer: B,D 🗳️
How can you make the Incident.Subject workspace field"required" from within the Workspace Add-in code?
A)
B)
C)
D)
- A. Option D
- B. Option A
- C. Option C
- D. Option B
Correct Answer: D 🗳️
You are working in the B2C Service Customer Portal and are attempting to troubleshoot anAJAX issue with a custom widget. What would be the correct environment and procedure to use for debugging this issue?
- A. in the Customer Portal Development environment, by setting breakpoints in the logic, js file for the custom widget
- B. in the CustomerPortal Development environment, by using phpoutlogO in the controller -php file for the custom widget
- C. in the Customer Portal Production environment, by setting breakpoints in the logic, js file for the custom widget
- D. in the Customer Portal Productionenvironment, by setting breakpoints in the RightNowEvent.js file
Correct Answer: C 🗳️
Youhave written script to update contact data and have uploaded it to the custom folder. The file name of your script is updatecontact.php.
What is the correct URL to execute your script from a browser window assuming this is a custheip.com domain?
- A. http://site.custhelp.com/app/custom/updatecontact
- B. http://site.custhelp.com/cgi-bin/interface.cfg/php/custom/updatecontact.php
- C. http://site.custhelp.com/cc/updatecontact.php
- D. http://site.custhelp.com/cgi-bin/interface.cfg/import/custom/updatecontact.php
Correct Answer: A 🗳️
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