A company has numerous office locations, including Berlin and New York. The Berlin Administrator needs to edit an extension that is assigned to the Berlin location. In the extension Form, a COV path number is provided from the New York location. When trying to save the change, Avaya Contact Center Control Manager (ACCCM) generates a message indicating that the administrator does not have sufficient permissions to perform this operation.
Which statement describes how to allow the Berlin Administrator to complete this task?

• A. Verify that the extension owners ACCCM role is assigned to the New York location.
• B. Verify thatthe Administrators ACCCM user profileis assigned to the New York locution as well astheBerlin location, under the locations to view tab in his user form.
• C. Verify thatthe Administrators ACCCM role is assigned to the New York location as well as the Berlinlocation.
• D. Verify that the extension owners ACCCM user profile isassignedthe Berlin location.

A customer is installing a new Avaya Contact Center Control Manager (ACCCM) server on a Windows 2008 server and has logged in with a Domain Account- During installation the customer receives the message in the exhibit.

How can this error be resolved?

• A. Right click on the ACCCM <release>.exe and change permissions to full control for the logged in user.
• B. Give the logged in user full control of the C:\ directory.
• C. Give the logged in user full control of the C:\temp directory.
• D. Right click on the ACCCM <release>.exe (example: ACCCM 6.3.l.exe) and select"run as administrator".

A customer plans to deploy an Avaya Contact Center Control Manager (ACCCM) solution.
They would like to install a single ACCCM server that also runs the database.
Which installation component is required to meet the customer's needs?

• A. Microsoft Silverlight3.0
• B. Microsoft MVC
• C. SQLServer2008 R2Express
• D. .NETFramework4.0

You have deployed Avaya Contact Center Control Manager (ACCCM) with a
Communication Manager (CM) solution. When you attempt to synchronize information from the CM to the ACCCM server, you receive message indicating that there is a problem connecting to the server.
Which statement describes a solution to the connectivity problem?

• A. Verify that the "exportto external system" box is chocked in the permissions tab.
• B. Verify that the CM IP address and username/password are correct in t ho CM tab under the CFG tab.
• C. Verifythat the CM IP address is correct in the Sys Pa rams tab under the CFG tab.
• D. Verify that the CM port is correct in the permissions tab.

A company has an Avaya Contact (outer Control Manager (ACCCM) solution. All of the users and groups have been configured. The administrator has been tasked with a list of agent names that need to be marked as inactive. However, when the administrator tries to delete them, the agents names are completely removed from database.
Which statement describes the configuration that will meet the company's needs?

• A. Change the Inactive Usersfieldto 'yes'in the System Parameters.
• B. Change the Delete Users field to 'no' in the System Parameters.
• C. Change the Delete Users field to 'no' in the User Parameter.
• D. Change the Inactive Users field to'yes' in the User Parameters.