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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Territory Management | <8% | - Realignment rules - Territory definition and assignment |
| Topic 2: Personalization and Extensibility | <8% | - Mashups and embedded components - Extension fields |
| Topic 3: Lead and Opportunity Management | 8%–12% | - Sales methodology configuration - Opportunity lifecycle and forecasting - Lead qualification and conversion |
| Topic 4: Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Topic 5: Account and Contact Management | <8% | - Master data maintenance - Relationship management |
| Topic 6: Integration | 8%–12% | - Integration with SAP ERP / CRM - Web services and APIs - Middleware and communication arrangements |
| Topic 7: Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Topic 8: Data Migration | <8% | - Import/export procedures - Migration templates and tools |
| Topic 9: Reporting and Analytics | 8%–12% | - Data sources and key figures - Standard reports and dashboards - Custom report creation |
| Topic 10: Quotation and Sales Order Management | 8%–12% | - Quote creation and processing - Sales order integration - Document flow and status management |
| Topic 11: User Management | 8%–12% | - Role and access management - Organizational structure - Business user setup |
| Topic 12: Product and Pricing | 8%–12% | - Product master data - Price lists and discount determination - Pricing configuration |
| Topic 13: Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Topic 14: Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Topic 15: Visit Planning and Execution | <8% | - Mobile and offline features - Activity planning |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Which of the following activities do you perform when you create an interactive dashboard? (3 correct answers)
A) Define access by business role
B) Define key figure exceptions
C) Select report variants
D) Select data sources
E) Define chart interaction
2. To set the pricing status to 'calculated successfully' in a sales order, what must you trigger?
A) Trigger simulation on the sales order in a non-integrated environment
B) Trigger simulation in the sales order when in offline mode
C) Trigger simulation on the sales order in an integrated environment
D) Trigger Submit for Approval in the sales order
3. The Visit Planner Map View and Calender are supported on _____. Choose the correct answer.
A) Browser and iPad
B) Only Browser
4. You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
A) You merge both accounts and create the contact record for that account
B) You create different contacts for each account
C) You create the contact master record only and add it to the account hierarchy
D) You create the contact for the first account and add the same contact to the second account
5. Based on which organizational elements can you define sales area information in the product master? (2 correct answers)
A) Sales Organization
B) Sales unit
C) Distribution Channel
D) Territory
Solutions:
| Question # 1 Answer: A,C,E | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A,C |
