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The Key to Becoming a ServiceNow CIS-EM Certified: a Study guide about how to pass the ServiceNow CIS-EM Exam
ServiceNow CIS-EM Exam on what to expect from the certification process and tips on how to pass
Get Certified For ServiceNow CIS-EM Exam Using This Guide: A Study guide share about the exam, the material that you need to take the exam
The ServiceNow Certified Implementation Specialist Event Management (CIS-EM) certification is one that you do not hear much about. It is rarely even mentioned among ServiceNow certifications on community forums, in spite of the fact that it is a required certification to be eligible for others like the ServiceNow Certified Application Developer (SCAD) and ServiceNow Certified Professional (CPS). We will go to walk you through what to expect in the exam and give you some tips and tricks to help you along the way which are all included in CIS-EM Dumps.
What skills are measured by the ServiceNow CIS-EM Exam?
The CIS-EM certification is for anyone who plans, designs, develops, deploys, implements, or administers Event Management. This certification requires you to have hands-on experience with the functionality of the product. You will have to know how to create and manage events, event templates, and event categories; how to set up event subscriptions; and how to use event reports to analyze event data. The CIS-EM certification also covers configuring the Zendesk integration and the Salesforce integration.
The ServiceNow Certified Implementation Specialist Event Management exam measures the following skills:
- Implement automation using a workflow trigger or a web service callout action to send an email notification to a user. (This objective may be new.)
- Understand the ServiceNow event management process, including event types and the workflow that processes event data.
- Create, update, and test event-based automation.
- Create integration between ServiceNow and an external application using web services. (This objective may be new.)
- Create, update, and test event-based custom objects and fields.
- Create, update, and test event-based rules that automate processes. Create, update, and test event-based workflows.
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ServiceNow CIS-EM日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Architecture and Discovery | 10% | - Monitoring process and data flow - Discovery and MID Server components - CMDB integration and dependency mapping - Event Management architecture |
| Topic 2: Alerts and Correlation | 30% | - Priority calculation, scoring, and groups - Impact profiles, impact trees, and service impact analysis - Alert definition and attributes - Alert Intelligence and Service Operations Workspace features - Alert grouping and correlation strategies - Alert processing and management rules - Incident creation and integration |
| Topic 3: Event Management Overview | 13% | - User interfaces: Operator Workspace, Alert Intelligence, Dependency Maps - Common Service Data Model - Key features and capabilities - Customer challenges and business value - IT Operations Management (ITOM) solution |
| Topic 4: Event Sources and Integration | 10% | - Monitoring tool integration - Third-party integration best practices - Supported event sources and protocols - Metric connectors and data collection |
| Topic 5: Administration and Optimization | 10% | - Security and access control - Maintenance and troubleshooting - Performance tuning and noise reduction - Best practices and operational efficiency |
| Topic 6: Event Configuration and Processing | 27% | - Event lifecycle and processing flow - CI binding and identification - Event rules, filters, thresholds, and field mapping - Scripting: Regex, JavaScript, PowerShell - Connectors: preconfigured, custom, push/pull methods - Inbound actions and event management jobs |
