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Huawei H19-321 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Huawei ICT Service Capabilities | - Cloud and digital transformation services - Network and IT infrastructure service support |
| Huawei Enterprise Pre-sales Service Solution Overview | - Huawei enterprise service portfolio and value positioning - Customer requirement analysis and solution mapping |
| Solution Integration and Delivery | - Solution integration for enterprise environments - Deployment planning and implementation practices |
| Maintenance, Operations and Service Assurance | - Troubleshooting and optimization processes - Service assurance frameworks |
| Service Solution Design Principles | - Lifecycle service design (consulting, deployment, O&M) - Service architecture design methodology |
Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:
1. What are the steps in the implementation process of HUAWEI CLOUD Evaluation Service Methodology? (Multiple choice)
A) Application analytics
B) Assess readiness
C) Evaluate the results
D) Application research
2. Huawei's ICT talent training business architecture is based on clear ideas, and an end-to-end talent training solution is formed through the curriculum system, teaching environment, and certification system, and through consulting planning, program design, and accompaniment.
A) False
B) True
3. For distribution products, which of the following customer support service products is a controlled sale?
A) Basic services
B) Standard + service
C) Single repair service
4. What are the precautions for selling hard disk media retention services? (Multiple choice)
A) Generally sold on an annual basis
B) It is necessary to be within the validity period of the equipment maintenance and the maintenance should include on-site service
C) Unlimited
D) Purchase all hard disks for the full set of devices
E) You can purchase media retention services for individual hard drives under the host
5. The common parameter for evaluating the overall energy efficiency index of the data center is ().
A) BLOW
B) STINKS
C) HONOR
D) TCO
Solutions:
| Question # 1 Answer: A,B,C,D | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: A,B,D | Question # 5 Answer: B |
