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Ability to Apply the CSI Approach: This module checks the expertise of the applicants in the following:

• Utilizing the CSI approach tools and techniques in a specific context
• Applying the CSI approach to a specific context. The examinees should demonstrate a comprehension of the critical competences, guiding rules, and scientific method

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Ability to Apply Management of Organizational Changes: The last domain evaluates the competence of the examinees in the following:

• Describing the role and impact of the Management of Organizational Changes in successful improvement
• Utilizing the relevant tools and techniques of the Management of Organizational Changes to support improvement in a specific given context
• Applying knowledge of the Management of Organizational Changes when planning and implementing improvements
• Describing the purpose and value of activities of the Management of Organizational Changes

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Who should take the ITIL Practitioner exam

The PeopleCert ITIL Practitioner Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as an IT Service Management Professional. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The PeopleCert ITIL Practitioner Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the PeopleCert ITIL Practitioner Exam then he should take this exam.

Reference: https://www.axelos.com/certifications/itil-certifications/itil-practitioner-level

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