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IBM M2040-656 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IBM SmartCloud for Social Business Overview & Value Proposition | - Cloud collaboration concepts - Product positioning and business value |
| IBM SmartCloud for Social Business Features | - Social networking and enterprise collaboration tools - Email, collaboration, and file sharing services |
| Sales Messaging & Customer Scenarios | - Industry use cases - Competitive positioning and objections handling |
| Licensing, Pricing & Deployment | - Cloud deployment considerations - Subscription models |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
1. When an order is placed, the seller must provide what additional information before the order can be provisioned?
A) A secondary credit card in case the customer forgets to pay their bill
B) A customer reference
C) A mobile phone number
D) A SmartCloud Admin Form that lists key provisioning data such as the email address of the customer's organization administrator.
2. Which is a key benefit of SmartCloud Engage over Google Apps?
A) All of the above
B) More file storage offered by Engage
C) Support for hybrid cloud configurations
D) Meetings
3. How should a business partner create an IBM SaaS sales quote?
A) By using Global Partner Portal
B) By hand-typing a quote using IBM Lotus Symphony
C) By using the Partner Guided Selling tool on Passport Advantage Online
D) By calling their distributor
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: C |
