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CompTIA A+ Certification Exam: Core 2 consists of 90 multiple-choice and performance-based questions. 220-1102 exam is designed to test the knowledge and skills of IT professionals in areas such as installing and configuring operating systems, troubleshooting software and hardware issues, and implementing security protocols. Candidates are given 90 minutes to complete the exam, and a passing score is 700 out of 900.
NEW QUESTION # 230
A company wants to reduce the negative ecological impacts of its business and has decided to hire an e-waste company to dispose of equipment. Which of the following should the e-waste company provide the business7
- A. Non-disclosure agreement
- B. Certification of destruction
- C. Low-level formatting
- D. Shredding/drilling
Answer: B
Explanation:
When disposing of e-waste, it is important to ensure that the data on the equipment is securely destroyed and that the disposal process complies with environmental regulations.
Non-disclosure agreement: Relates to confidentiality, not disposal.
Certification of destruction: The correct document verifying that the equipment has been disposed of in accordance with regulations and standards, ensuring data is irretrievably destroyed.
Low-level formatting: A method to wipe data but does not guarantee compliance with e-waste disposal regulations.
Shredding/drilling: Physical destruction methods that might be used, but certification of destruction is the documentation needed.
NEW QUESTION # 231
An architecture firm is considering upgrading its computer-aided design (CAD) software to the newest version that forces storage of backups of all CAD files on the software's cloud server. Which of the following is MOST likely to be of concern to the IT manager?
- A. Network utilization will be significantly increased due to the size of CAD files
- B. All updated software must be tested with alt system types and accessories
- C. Extra technician hours must be budgeted during installation of updates
- D. Large update and installation files will overload the local hard drives.
Answer: A
Explanation:
The IT manager is most likely to be concerned about network utilization being significantly increased due to the size of CAD files. Backing up all CAD files to the software's cloud server can result in a large amount of data being transferred over the network, which can cause network congestion and slow down other network traffic.
NEW QUESTION # 232
A technician received a call from a user who clicked on a web advertisement Now. every time the user moves the mouse, a pop-up display across the monitor. Which of the following procedures should the technician perform?
- A. Reinstall the browser
- B. Boot into safe mode.
- C. Perform a malware scan.
- D. Restart the machine.
Answer: B,C
Explanation:
Booting into safe mode and performing a malware scan are the steps that a technician should perform when troubleshooting an issue with pop-up advertising messages on a PC. Safe mode is a diagnostic mode that starts the PC with minimal drivers and services, which can prevent the pop-up malware from running. Malware scan is a tool that can detect and remove the pop-up malware, as well as prevent further infection or damage.
Investigating how the malware was installed, reinstalling the browser and restarting the machine are possible steps that can be done after booting into safe mode and performing a malware scan, depending on the situation and the results of the scan. Verified References: https://www.comptia.org/blog/how-to-boot-into-safe-mode
https://www.comptia.org/certifications/a
NEW QUESTION # 233
After clicking on a link in an email a Chief Financial Officer (CFO) received the following error:
The CFO then reported the incident to a technician. The link is purportedly to the organization's bank. Which of the following should the technician perform FIRST?
- A. File a trouble ticket with the bank.
- B. Update the browser's CRLs
- C. Instruct the CFO to exit the browser
- D. Contact the ISP to report the CFCs concern
Answer: B
Explanation:
The technician should update the browser's CRLs first. The error message indicates that the certificate revocation list (CRL) is not up to date. Updating the CRLs will ensure that the browser can verify the authenticity of the bank's website.
NEW QUESTION # 234
A user is unable to open personal files on a PC on a home network. An on-screen message indicates the files are encrypted and demands payment to access the files. Which of the following should a technician recommend the user do first?
- A. Run the System Restore feature.
- B. Scan the PC with an anti-malware program.
- C. Pay the amount demanded.
- D. Disconnect the PC from the network.
- E. Reinstall the OS.
Answer: D
Explanation:
Detailed Explanation with Core 2 References:The PC is likely infected with ransomware. The immediate step should be to disconnect from the network to prevent the malware from spreading to other devices. Core 2 highlights steps to respond to malware incidents, such as disconnecting from the network as part of containment measures (Core 2 Objective 2.3).
NEW QUESTION # 235
A user reports that the hard drive activity light on a Windows 10 desktop computer has been steadily lit for more than an hour, and performance is severely degraded. Which of the following tabs in Task Manager would contain the information a technician would use to identify the cause of this issue?
- A. Performance
- B. Startup
- C. Services
- D. Processes
Answer: D
Explanation:
Processes tab in Task Manager would contain the information a technician would use to identify the cause of this issue. The Processes tab in Task Manager displays all the processes running on the computer, including the CPU and memory usage of each process. The technician can use this tab to identify the process that is causing the hard drive activity light to remain lit and the performance degradation1
NEW QUESTION # 236
A user is experiencing the following issues with Bluetooth on a smartphone:
*The user cannot hear any sound from a speaker paired with the smartphone.
*The user is having issues synchronizing data from their smart watch, which is also connected via Bluetooth.
A technician checked the Bluetooth settings, confirmed it is successfully paired with a speaker, and adjusted the volume levels, but still could not hear anything. Which of the following steps should the technician take next to troubleshoot the Bluetooth issues?
- A. Reset the network settings.
- B. Unpair the Bluetooth speaker.
- C. Check for system updates.
- D. Restart the smartphone.
Answer: D
Explanation:
Restarting the smartphone can resolve a wide range of technical issues, including those related to Bluetooth connectivity. This simple step can refresh the system and eliminate temporary software glitches that might be interfering with Bluetooth functions like audio output and data synchronization.
Restart the smartphone:This action clears the system's RAM and can resolve conflicts between the Bluetooth service and other processes running on the smartphone, potentially fixing both the audio and synchronization issues.
Resetting network settings (B) could also potentially fix the issue but is a more drastic step that also clears Wi-Fi networks and passwords, cellular settings, and VPN configurations, which might not be necessary.
Unpairing the Bluetooth speaker (C) could help if the issue is specific to the speaker, but since there are also synchronization issues with the smartwatch, the problem seems broader. Checking for system updates (D) is a good general maintenance step, but it's more likely to help with ongoing or known issues rather than immediate connectivity problems.
NEW QUESTION # 237
A user is unable to see transaction details on a website, and nothing happens when the user clicks the details button. Which of the following should the user do to fix this issue?
- A. Disable the pop-up blocker.
- B. Configure private browsing.
- C. Clear the browser cache.
- D. Verify valid certificates.
Answer: A
Explanation:
Pop-up blockers can sometimes prevent essential pop-up windows required by websites to display transaction details.
Clear the browser cache: Helps with loading issues but not specific to pop-ups.
Disable the pop-up blocker: The correct solution, as it allows the blocked pop-up to be displayed.
Configure private browsing: Prevents storing browsing data but does not affect pop-ups.
Verify valid certificates: Ensures secure connections but does not resolve pop-up issues.
NEW QUESTION # 238
A customer is explaining issues with a workstation to a technician. While the customer is listing the issues, the technician is browsing social media on a smartphone. Which of the following professionalism and communication techniques should the technician be using in this situation? (Select two).
- A. Clarify customer statements.
- B. Maintain professional attire.
- C. Actively listen and take notes.
- D. Avoid personal interruptions.
- E. Follow up with the customer.
- F. Provide proper documentation.
Answer: C,D
Explanation:
Avoiding personal interruptions (such as browsing social media) shows respect and attentiveness, which is critical in building trust during customer interactions. Actively listening and taking notes demonstrates that the technician values the customer's concerns and is committed to resolving issues. Following up (A) and clarifying statements (D) are good but not immediate communication techniques during the interaction. Providing documentation (C) and maintaining attire (F) are operational but less relevant to active listening. Core 2 operational procedures highlight active listening and avoidance of distractions as key customer service skills to improve technician-customer communication.
NEW QUESTION # 239
A technician is preparing to remediate a Trojan virus that was found on a workstation. Which of the following steps should the technician complete BEFORE removing the virus?
- A. Run Windows Update.
- B. Disable System Restore.
- C. Educate the end user.
- D. Schedule a malware scan.
Answer: B
Explanation:
Before removing a Trojan virus from a workstation, a technician should disable System Restore. System Restore is a feature that allows users to restore their system to a previous state in case of problems or errors.
However, System Restore can also restore infected files or registry entries that were removed by antivirus software or manual actions. By disabling System Restore, a technician can ensure that the Trojan virus is completely removed and does not reappear after a system restore operation. Scheduling a malware scan may help detect and remove some malware but may not be effective against all types of Trojan viruses. Educating the end user may help prevent future infections but does not address the current issue of removing the Trojan virus. Running Windows Update may help patch some security vulnerabilities but does not guarantee that the Trojan virus will be removed. References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 1.3
NEW QUESTION # 240
Which of the following protects a mobile device against unwanted access when it is left unattended?
- A. BYOD policy
- B. Antivirus software
- C. PIN code
- D. OS updates
Answer: C
Explanation:
A PIN code is a numeric password that protects a mobile device against unwanted access when it is left unattended. It requires the user to enter the correct code before unlocking the device. OS updates, antivirus software and BYOD policy are other security measures for mobile devices, but they do not prevent unauthorized access when the device is left unattended. Verified References:
https://www.comptia.org/blog/mobile-device-security https://www.comptia.org/certifications/a
NEW QUESTION # 241
A technician has spent hours trying to resolve a computer issue for the company's Chief Executive Officer (CEO). The CEO needs the device returned as soon as possible. Which of the following steps should the technician take NEXT?
- A. Inform the CEO the repair will take a couple of weeks
- B. Escalate the ticket
- C. Repeat the iterative processes
- D. Continue researching the issue
Answer: D
NEW QUESTION # 242
Which of the following provide the BEST way to secure physical access to a data cento server room? (Select TWO).
- A. Badge reader
- B. Video surveillance
- C. USB token
- D. Access control vestibule
- E. Biometric lock
- F. Locking rack
Answer: D,F
NEW QUESTION # 243
A technician needs to document who had possession of evidence at every step of the process. Which of the following does this process describe?
- A. Rights management
- B. Chain of custody
- C. Data integrity
- D. Audit trail
Answer: B
NEW QUESTION # 244
A technician needs to formal a USB drive to transfer 20GB of data from a Linux computer to a Windows computer.
Which of the following filesystems will the technician MOST likely use?
- A. exFAT
- B. FAT32
- C. ext4
- D. NTFS
Answer: D
Explanation:
Since Windows systems support FAT32 and NTFS "out of the box" and Linux supports a whole range of them including FAT32 and NTFS, it is highly recommended to format the partition or disk you want to share in either FAT32 or NTFS, but since FAT32 has a file size limit of 4.2 GB, if you happen to work with huge files, then it is better you use NTFS
NEW QUESTION # 245
Employees at comptia.org are reporting getting an usual amount of emails from a coworker. A technician discovers the emails were sent from the following address:
[email protected]
Which of the following social engineering attacks is this an example of?
- A. Insider threat
- B. Vishing
- C. Evil twin
- D. Whaling
- E. Phishing
Answer: E
Explanation:
Phishing involves tricking individuals into disclosing sensitive information or installing malware through deceptive emails.
Whaling: A specific type of phishing targeting high-profile individuals.
Insider threat: Malicious activities by someone within the organization.
Phishing: General deceptive emails to trick users into compromising information or installing malware.
Vishing: Voice phishing, conducted over the phone.
Evil twin: A rogue Wi-Fi access point mimicking a legitimate one to intercept data.
NEW QUESTION # 246
A user reports seeing random, seemingly non-malicious advertisement notifications in the Windows 10 Action Center. The notifications indicate the advertisements are coming from a web browser. Which of the following is the best solution for a technician to implement?
- A. Run a full antivirus scan on the computer.
- B. Disable all Action Center notifications.
- C. Move specific site notifications from Allowed to Block.
- D. Disable the browser from sending notifications to the Action Center.
Answer: C
Explanation:
The best solution for a technician to implement is to disable the browser from sending notifications to the Action Center. This will prevent the random advertisement notifications from appearing in the Windows 10 Action Center, which can be annoying and distracting for the user. The technician can follow these steps to disable the browser notifications1:
Open the browser that is sending the notifications, such as Microsoft Edge, Google Chrome, or Mozilla Firefox.
Go to the browser settings or options menu, and look for the privacy and security section.
Find the option to manage site permissions or notifications, and click on it.
You will see a list of sites that are allowed or blocked from sending notifications to the browser and the Action Center. You can either block all sites from sending notifications, or select specific sites that you want to block or allow.
Save the changes and close the browser settings.
This solution is better than the other options because:
Running a full antivirus scan on the computer (B) is not necessary, as the advertisement notifications are not malicious or harmful, and they are not caused by a virus or malware infection. Running a scan will not stop the notifications from appearing, and it will consume system resources and time.
Disabling all Action Center notifications is not advisable, as the Action Center is a useful feature that shows notifications and alerts from various apps and system events, such as email, calendar, security, updates, etc. Disabling all notifications will make the user miss important information and reminders, and reduce the functionality of the Action Center.
Moving specific site notifications from Allowed to Block (D) is not the best solution, as it will only stop the notifications from some sites, but not from others. The user may still receive advertisement notifications from other sites that are not blocked, or from new sites that are added to the Allowed list. This solution will also require the user to manually manage the list of sites, which can be tedious and time-consuming.
References:
1: How to Disable Annoying Browser Notifications - PCMag
NEW QUESTION # 247
Which of the following macOS features can help a user close an application that has stopped responding?
- A. Mission Control
- B. Force Quit
- C. Finder
- D. System Preferences
Answer: B
Explanation:
The correct answer is D. Force Quit. Force Quit is a macOS feature that allows users to close an application that has stopped responding. To use Force Quit, users can press and hold Option (or Alt), Command, and Esc (Escape) keys together, or choose Force Quit from the Apple menu in the corner of the screen.A Force Quit window willopen, where users can select the application that they want to close and click Force Quit123.
References and Explanation:
* The web search results provide information about how to force an app to quit on Mac using different methods, such as keyboard shortcuts, mouse clicks, or menu options. The results also explain what to do if the app cannot be forced to quit or if the Mac does not respond.
* The first result1is from the official Apple Support website and provides detailed instructions and screenshots on how to force an app to quit on Mac using the keyboard shortcut or the Apple menu. It also explains how to force quit the Finder app and how to restart or turn off the Mac if needed.
* The second result2is from the same website but for a different region (UK). It has the same content as
* the first result but with some minor differences in spelling and wording.
* The third result4is from a website called Lifehacker that provides tips and tricks for various topics, including technology. It compares how to close a program that is not responding on different operating systems, such as Windows, Mac, and Linux. It briefly mentions how to force quit an app on Mac using the keyboard shortcut or the mouse click.
* The fourth result3is from a website called Parallels that provides software solutions for running Windows on Mac. It focuses on how to force quit an app on Mac using the keyboard shortcut and provides a video tutorial and a screenshot on how to do it. It also suggests some alternative ways to close an app that is not responding, such as using Activity Monitor or Terminal commands.
NEW QUESTION # 248
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CompTIA 220-1102 exam covers a wide range of topics, including mobile devices, security, cloud computing, and operational procedures. It is designed to test the knowledge and skills of IT professionals who work in technical support, helpdesk support, and field service roles. 220-1102 exam consists of 90 multiple-choice, performance-based, and drag-and-drop questions that must be answered within 90 minutes.
220-1102 Dumps and Exam Test Engine: https://pass4sure.guidetorrent.com/220-1102-dumps-questions.html