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EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

1. What is a key design consideration for a service provider to ensure that they can effectively process the termination of a service instance?

A) Incorporate a service grace period to prevent the actual deletion of the instance
B) Archive the associated service data regardless of the user requirements
C) Automate the de-provisioning process to release resources
D) Incorporate a retention period for private user data and user PCI data

2. A company is deploying a major new business application. The company has difficulty managing the software development lifecycle. As a result, the time from generating requirements to operational delivery is significant.
Which best addresses the company's need for shorter release cycles and better code quality?

A) Use of common automation and orchestration processes
B) Implement common collaboration tools
C) Utilize configuration management methodologies
D) Transition to a DevOps culture

3. An IT organization is currently 80% virtualized and the CIO is planning for the transition to ITaaS. The organization has already experienced significant savings due to virtualization. Senior executives are concerned that ITaaS requires additional software licenses and additional headcount, both at significant cost.
How can the CIO convince senior management of the savings potential with ITaaS?

A) Explain that the service catalog can be a mechanism for controlling cost by influencing LOB/consumer behavior through showback/chargeback
B) Explain to senior management that there will not be any additional skill sets required for the ITaaS initiative
C) Show how the service catalog and orchestration tools can be viewed in the context of "cost to serve" to provide immediate business value
D) Propose that the CMDB and orchestration tool will decrease the cost of service management

4. The sales organization within a large enterprise has determined the need to immediately implement a mobile sales tool for its field staff. There are two SaaS solutions available that meet their requirements.
The CIO wants to develop the solution in-house and claims that IT can develop the application at only slightly more cost than the SaaS solutions, and it would be more secure. Estimated time to deliver the application from internal IT is 10 weeks.
Who should make the decision to determine the best solution?

A) Architecture Committee
B) IT Strategy Committee
C) Board of Directors
D) IT governance bodies

5. The CEO of a company states that the IT department has serious problems to solve:
-There have been several breaches of company confidential data over the years. -IT budgets are frequently over- or under-estimated -The IT organization might not meet regulatory compliance requirements for the several countries
in which they operate. -There is a lack of alignment of IT activities with the organization as a whole.
Which action should be taken by the board of directors and senior executives to most quickly and effectively resolve all of these issues and concerns?

A) Implement IT governance within the organization
B) Place company confidential data into security zones
C) Perform a third-party audit of IT operations
D) Form a services governance committee

Solutions: