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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. Myco, a telecom company, has recently implemented Pega Customer Decision Hub. Now, the company wants to move away from traditional marketing and leverage the always-on outbound capabilities.
What artifact do you configure to translate the traditional segments used to identify the target audience?

A) Engagement policies and Arbitration
B) Audience
C) Contact policies
D) Segmentation

2. HOTSPOT
U+ Bank, a retail bank, has introduced a credit cards group with Gold card and Platinum card offers.
The bank wants to present these two offers based on the following criteria:
1. For both cards, customers must be above the age of 18
2. Offer both cards only if the customer does not explicitly opt-out of any direct marketing for credit cards
3. Platinum card is suitable for customers with the Credit Score > 500
As a decisioning consultant, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.

3. DRAG DROP
The U+ Bank marketing department wants to leverage the next-best-action capability of Pega Customer Decision Hub on its website to promote new offers to each customer.
Place the events in the sequential order.

4. When a customer is offered an action that they already accepted, this is because_________.

A) the strategy is not customized to exclude previously accepted offers
B) the customer intent was captured incorrectly
C) there are no suppression rules defined
D) the actions are filtered based on eligibility

5. To access a property from an unconnected component, you use the____________.

A) dot-property value directly
B) customer-dot-property construct
C) property value
D) component-dot-property construct

Solutions: