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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Topic 2: Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Quote creation and processing - Sales order integration |
| Topic 3: Integration | 8%–12% | - Integration with SAP ERP / CRM - Web services and APIs - Middleware and communication arrangements |
| Topic 4: Product and Pricing | 8%–12% | - Product master data - Pricing configuration - Price lists and discount determination |
| Topic 5: Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Topic 6: Reporting and Analytics | 8%–12% | - Standard reports and dashboards - Data sources and key figures - Custom report creation |
| Topic 7: Account and Contact Management | <8% | - Master data maintenance - Relationship management |
| Topic 8: Fine Tuning | <8% | - Business configuration activities - Adaptation tools |
| Topic 9: Territory Management | <8% | - Realignment rules - Territory definition and assignment |
| Topic 10: User Management | 8%–12% | - Organizational structure - Role and access management - Business user setup |
| Topic 11: Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Topic 12: Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Topic 13: Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Topic 14: Lead and Opportunity Management | 8%–12% | - Sales methodology configuration - Lead qualification and conversion - Opportunity lifecycle and forecasting |
| Topic 15: Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Question 1
What is returned when you execute Request External Pricing in the sales quote? (3 correct answers)
A. Credit check
B. Configurable products
C. Bill of Materials
D. Availability to promise
E. Storage location details
Question 2
Which of the following customer touch points does SAP Cloud for Customer offer to record service tickets?
Choose the correct answers.
A. Twitter
B. Facebook
C. Blogs
D. E-mail
E. Linkedln
Question 3
Administration and configuration functionality is available in the SAP Fiori Client Ul. Determine whether this statement is true or false.
A. False
B. True
Question 4
Which of the following is correct? Choose the correct answers.
A. It is possible to add Products from Product lists
B. It is not possible to add multiple Products
C. It is possible to add Products from past orders
Question 5
Activity List is a grouping of activities of a certain type. Determine whether this statement is true or false.
A. False
B. True
Solutions:
| Question 1 Answer: A,C,D | Question 2 Answer: A,B,D | Question 3 Answer: A | Question 4 Answer: A,C | Question 5 Answer: B |
