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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. What are the key responsibilities for CM Manager?

A) SLA SOA content definition; Account Director support; Third party company management; End to End quality of service Management.
B) CM Procedure Management, CM Team Leadership; CM report creation; Network Planning; HW management.
C) Leadership and Management; Network Configuration reporting; Network database maintenance; management of network acceptance and changes; maintenance and development of CM tools; change management procedures and templates; configuration integrity.
D) Network HW & SW Upgrades Management; Management of the network maintenance; Management of CM personnel; CM tools selection; CM procedure management; Correlation of CM procedures with PM and FM procedures.

2. The swiftest and MOST effective communications take place among people with;

A) the ability to reduce perception barriers.
B) common points of view.
C) good encoding skills.
D) advanced degrees.

3. What is NOT a risk response strategy?

A) Avoid.
B) Transfer.
C) Accept.
D) Report.

4. Which one of the following is NOT part of procurement management?

A) Source selection.
B) Transition planning.
C) Procurement planning.
D) Solicitation planning.

5. When delivering Network Operations services to an operator which statements BEST describes the purpose of the Network Operations Service Level Agreement with them?

A) The SLA is in place to ensure the Key Performance Indicators measuring the Network Quality are measured and managed.
B) The SLA is contractual requirement for the service delivery and details the measurements concerning the responsiveness of the Network Operations organisation.
C) The SLA defines the Quality of Service, priorities and responsibilities, performance metrics (SLA KPI), incentives and penalties, legal clauses, etc.
D) The SLA is a legal requirement of the contract to measure performance.

Solutions: