Guide (New 2024) Actual Salesforce ADM-201 Exam Questions
ADM-201 Exam Dumps Pass with Updated 2024 Certified Exam Questions
NEW QUESTION # 71
The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.
What should an administrator do to accomplish this request?
- A. Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.
- B. Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities.
- C. Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that meets the requirements.
- D. Make a new Sales dashboard and add a component that shows all opportunities that meet the criteria.
Answer: C
NEW QUESTION # 72
Time-dependent workflow will not work with which type of workflow evaluation criteria?
- A. Every time a Record is created or edited
- B. When a Record is edited and it didn't previously meet the rule criteria
- C. Only when a Record is created
- D. Every kind of workflow evaluation criteria
Answer: A
NEW QUESTION # 73
Which of the following are true about formula fields?
- A. They are read-only
- B. They will not display on reports
- C. They are not searchable
- D. They will not display on record edit pages
- E. They will not display on record detail pages
Answer: A,C,D
NEW QUESTION # 74
The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
How should an administrator configure this requirement?
- A. Create one auto-response rule. Configure three rule entry criteria and set a filter for case priority.Select the appropriate email template for each rule entry.
- B. Add three auto-response rules. Configure one rule entry criteria for each rule and set a filter for case priority. Select the appropriate email template for each rule entry.
- C. Include three assignment rules that fire when cases are created. Add a filter for case priority. Select the appropriate email template for each rule.
- D. Configure one workflow rule that fires when cases are created. Add a filter for case priority. Select the appropriate email template for the rule.
Answer: A
NEW QUESTION # 75
Which objects can be customized for history tracking?
- A. Campaigns, Contracts, Custom Objects, and Solutions
- B. Opportunities, Leads, and Contracts
- C. Solutions, Cases, Leads and Opportunities
- D. Cases, Leads, Solutions, Contracts, and Custom Objects
Answer: D
NEW QUESTION # 76
What type of field administrators use when creating a junction object?
- A. Text area
- B. Master-detail
- C. Look-up
- D. Formula
Answer: B
NEW QUESTION # 77
The page layout allows users to see the Next Steps field on an Opportunity record, Field Level Security dictates that the field is hidden, how will the field appear to the user?
- A. The field will be hidden from the user
- B. None of the above
- C. The field will be visible and editable to the user
- D. The field will be read only
Answer: A
Explanation:
Section: Volume A
NEW QUESTION # 78
A Lightning for Outlook layout can be assigned to which two options? (Choose two.)
- A. Team
- B. Role
- C. Profile
- D. User
Answer: C,D
Explanation:
Section: Volume K
NEW QUESTION # 79
Who can invite Chatter customers into a Chatter group?
- A. The system admin
- B. None of the above
- C. Group owner
- D. All Chatter users
Answer: A,C
Explanation:
Section: Volume A
NEW QUESTION # 80
Which two settings can a system administrator enable in the global user interface settings? (2 answers)
- A. Printable list views
- B. Related list hover links
- C. Chatter Messages for Specific Users
- D. Customizable recent Tags
Answer: A,B
NEW QUESTION # 81
Ursa Major Solar needs its sales users to be able to do the following:
* View their open Opportunities grouped by Stage
* View their open Opportunities grouped by source report on a dashboard component.
which report format needs to be used to accomplish this goal?
- A. Joined
- B. Matrix
- C. Summary
- D. Tabular
Answer: A
NEW QUESTION # 82
Users in separate departments are able to see and edit different fields on Opportunities. The Sales team can edit all fields on the Opportunity while the Support team has read-only access to these fields.
Where is field -level Security controlled for users on these teams?
- A. Sharing Rules
- B. Role
- C. Public Groups
- D. Profile
Answer: D
NEW QUESTION # 83
Changes you make to records while using Connect Offline are lost.
- A. True
- B. False
Answer: B
NEW QUESTION # 84
SIMULATION
What elements are required for a workflow approval process?
Answer:
Explanation:
See the answer below
Explanation/Reference:
Explanation:
Approval Action
Approval Process
Approval Request
Approval Steps
Assigned Approver(s)
Email Approval Request
Initial Submission Action
Final Approval Action
Final Rejection Action
Outbound Messages
Record Locking
NEW QUESTION # 85
When test driving an application on the AppExchange Directory, it is not possible to view the S-Control configurations of that application
- A. True
- B. False
Answer: B
Explanation:
Section: Volume B
NEW QUESTION # 86
Universal Containers wants to create a new sales team that focuses exclusively on small to medium business customers. This group will track information with the same fields and picklist values but will have 2 new options on Stage field. How should the system administrator accomplish this task?
- A. Create a new Record Type.
- B. Create a new Record type and a page layout.
- C. Create a new Sales process.
- D. Create anew Record type and a new sales process.
Answer: C
NEW QUESTION # 87
If the data validation at web-to-lead form fails, who will get error report?
- A. Salesforce.com support group
- B. The lead queue
- C. The designated weblead owner gets an email
- D. The lead will get created with error report in description
Answer: C
NEW QUESTION # 88
An Administrator supporting global team of salesforce users has been asked to configure the company settings Which two options should the administrator configure?
Choose 2 Answers
- A. Login Hours
- B. Currency Local
- C. Default Language
- D. Password Policy
Answer: B,C
Explanation:
Explanation
Default language and currency locale are two options that an administrator should configure in the company settings to support a global team of Salesforce users. Default language determines the language that is used for labels, buttons, tabs, help text, and messages in Salesforce for all users unless they override it in their personal settings. Currency locale determines the format of currency fields and numbers in Salesforce for all users unless they override it in their personal settings or enable multiple currencies. References:
https://help.salesforce.com/s/articleView?id=sf.admin_supported_languages.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_supported_currencies.htm&type=5
NEW QUESTION # 89
Recent Item and Look up Hover Views use the:
- A. Related Lists
- B. List Views
- C. Edit Page
- D. Sidebar
Answer: D
NEW QUESTION # 90
What is true about a Role?
- A. A user may be associated to one role
- B. A user must be associated to one role
- C. Controls the level of visibility that users have to an org. data
- D. Role is required while creating Record types
Answer: A,C
NEW QUESTION # 91
What are two good use cases for Salesforce approval process? (Choose two.)
- A. A sales process where the approval manager is randomly assigned from a public group of managers and a second approval by the Sales VP.
- B. A sales process that involves approvals for all Opportunities by a Sales VP where a Sales VP is allowed to delegate their approval to someone else.
- C. A sales process where the first level approval can be denied and automatically routed to the Sales VP for final approval.
- D. A sales process that involves approval to a queue member for all Opportunities and an additional approval by a Sales VP for Opportunities over a certain amount.
Answer: B,C
Explanation:
Section: Volume J
NEW QUESTION # 92
SIMULATION
How can users obtain a security token?
Answer:
Explanation:
See the answer below
Explanation/Reference:
Explanation:
1. By changing their password
2. By resetting their security token via the Salesforce UI
NEW QUESTION # 93
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Domain 6: Support & Service Applications (13%)
This topic area checks the learners’ skills in explaining the case management capabilities (including case comments, case processes, and case settings); identifying how to automate case management depending on a scenario (including auto-response, case assignment, escalation, email-to-case, web-to-case, case teams); explaining the Salesforce Knowledge capacities; explaining the Salesforce Communities capacities.
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