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Salesforce Certified Omnistudio Consultant Sample Questions:

1. A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:
* Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.
* Create a case for an account team member to follow up.
* Email a summary message to the user.
Which OmniScript elements should the consultant recommend to meet these requirements'

A) Multi-Select, Remote Action, and Email Action
B) Radio Group, DataRaptor Post Action, and Email Action
C) Edit Block, DataRaptor Post Action, and Messaging Action
D) Radio Group, Remote Action, and Messaging Action

2. A business wants to create a reusable OmniScript to capture customer payment information during the order process. The business decides that the first step of the payment process should include:
* Payment type (credit card or bank account)
* Payment amount
Which two elements should the consultant recommend for this step of the process?
Choose 2 answers

A) Number
B) Radio
C) Multi-select
D) Currency

3. Which of the following is a key difference between Integration Procedures and DataRaptors?

A) DataRaptors can invoke multiple actions in a single server call.
B) Integration Procedures can retrieve data from multiple related objects.
C) Integration Procedures can access data from external sources.
D) DataRaptors can access data from external sources.

4. Which OmniStudio tool is optimized for performance and minimizes configuration time?

A) Calculation Procedure
B) DataRaptor Extract
C) Integration Procedure
D) DataRaptor Turbo Extract

5. A company needs to create an OmniScript with three steps.
* Step 1
* Step 2
* Step 3
Enter customer details
Select a product
Display a price retrieved from a REST API
The product's price should automatically display in Step 3.
What should the consultant add to the design of the OmniScript to meet these requirements?

A) Integration Procedure Action inside Step 3
B) DataRaptor Post Action inside Step 2
C) DataRaptor Post Action between Step 2 and Step 3
D) Integration Procedure Action between Step 2 and Step 3

Solutions: