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HP Selling Imaging and Printing Fundamentals Sample Questions:

1. What is the major difference between an HP MFP and an HP flow MFP?

A) HP flow MFPs are optimized to handle the demands of digital document workflows.
B) HP flow MFPs are designed to fit aesthetically into a modern office environment.
C) HP flow MFPs have more optional finishing devices, for a more versatile printing system.
D) HP flow MFPs are more energy efficient, for a greener office.

2. What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

A) Use only 1500-grit paper as cleaning pages.
B) Place the device in a cool, dry area.
C) Use only original HP supplies.
D) Use power-conditioning devices to ensure constant voltage.

3. Which statement is true about the challenges that business customers face?

A) Customers should outsource their marketing work and focus on IT.
B) Customers must balance administration, customers, expertise, and sales.
C) Customers need to spend time building their IT platform before they focus on their core business.
D) Customers need to give first priority to their IT and then to their business.

4. Which HP technology is designed to simplify printer driver management?

A) HP Color Access Control
B) HP Easy Printer Care
C) HP Instant Support
D) HP Universal Print Driver

5. Why did HP develop chemically grown toner with microscopic, spherical particles?

A) to get a wider range of colors if using special printing paper
B) to decrease the production costs of toner
C) to fuse toner much faster and achieve a higher printing speed
D) to allow toner particles to be placed very precisely on the page for high quality images

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